VetlinkPRO AI Support

Support answers, the moment you need them.

Archer is VetlinkPRO's AI support assistant for verified clinic customers — ask a question in plain English and get a concise, cited answer based on VetlinkPRO Version 7.

AI-generated: answers may be incomplete or inaccurate — please check important information with a human.

Based on VetlinkPRO Version 7 A human is always one click away

How do I reverse a payment applied to the wrong invoice?

Archer Open the client's account, select the payment and choose Reverse — that unallocates it so you can re-apply it to the correct invoice. The reversal stays in the transaction history for audit. Based on VetlinkPRO v7 · Accounts